| Telephone based communication has attained immense spread cutting across demographics. Voice based systems has significant advantages like low learning time and easy access from any where at anytime.
Webyfy has launched a series of services over the telephone based Interactive Voice Response technology. This portal is the Gateway to access outbound and inbound services for customers across India. |
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Pass A Message service
This service enables the caller to pass a message to another number at a designated date and time. This will be useful to individuals or oneself to pass messages / reminders at a definite time. For example; a Birth day message or a reminder by a wife to her husband about a movie program. To avail this service one need to call a specific number.
Read more... Tele Calendar
This is a service used for giving one reminder call as per the engagement for the day. The engagements are configured using an online scheduler and the system will call according to the set timings. Calendars from standard programs can be imported into the system.
Read more... Tele Registration
There are many occasions where in participants for an event may not be able to go to a web site and register. This facility will help the participants to register for an event and in addition to get details of the event, instructions to reach the venue, schedule etc.
Read more... Tele Messaging
The system calls the numbers provided and passes on a predefined message. It is also possible to ask the receiver to Press a Key as an acknowledgement of receipt of the message. This can be used for Normal messaging, Notifications, Emergency Notifications, Issue of Generic and Emergency Distress warming etc.
Read more... Tele Collection
Collection calls are reminders to people who have to pay their dues. This can be configured in a mail merge manner with voice files interlaced with data pertaining to the specific number (customer). Each message will be tailored to a specific Customer interlaced with specific data.
Read more... |
Tele Marketing
The system has a versatile Tele marketing process enabler. Multi level Tele Marketing scripts can be created. Responses can be obtained from the Called person through Key press action of Record message. There is facility for repeated calls for unsuccessful calls. Automatic consolidation and limited statistical analysis is provided.
Read more... Tele Campaign
This facility is meant for campaigning for elections. The message of a candidate can be recorded and this can be broadcasted to the target telephone numbers. Responses from the called persons can be obtained if needed. This facility will enable the candidate to get across to targeted people during a campaign process.
Read more... Tele Invite
This facility is to aid people who have no time to call up tens or hundreds of people and invite them for a specific function. The system enables recording of the invitation message and upload the numbers to which the message is to be passed on. Key press response and also a record voice can be configured to get feedback.
Read more... Tele Survey
A very complex and powerful application to create any type of voice based survey like simple, branching or rule based branching. Surveys like Market research, New product introduction, Enrollment, Satisfaction, medical etc can be easily designed and executed with out ant programming assistance. Automated Statistical analysis is provided.
Read more... Tele Test
This is meant for conducting voice base tests. This can be rolled out as the IVR system calling an Examinee or an Examinee calling the IVR system. The question selection can be rule based and the questionnaire can be varied for each examinee. The results are automatically compiled and analyzed.
Read more... |
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