 IVR Activation Files can be created by a domain expert using a simple, easy to use web interface.
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Interaction with external systems is made effortless through simple configurations and built-in APIs.
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Easy integration with multiple TTS and ASR engines through simple domain expert driven web based interfaces.
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Built in tools for creation of complex custom database structures.
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The fields created using database creation tools can be accessed by the rule creation engine in the
WTalk Activation File generator.
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IVR Activation Files can created in multiple sessions, at a pace decided by a designer.
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The status reports on Activation File generation help a designer plan and obtain the required resources to run the
Activation File.
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The test paths provided by the WTalk Activation File generator ensure an error free operation of the system.
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Built in Error detection and diagnostic system.
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Multiple IVR processes can be run on a single hardware with ports assigned with individual Activation Files.
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The system can work on Analog, ISDN BRI, ISND PRI lines and also in a VOIP system.
This will be self configured by WTalk engine.
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WTalk needs only a short time to design and roll out an IVR system. It is very easy to effect corrections or reconfigurations.
It takes less than 20% of the time required by a conventional IVR development process.
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