| Web - Based IVR Activation File Generation |
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The web portal log in screen. The IVR Activation Files are created using a web based interface.
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| Web - Based IVR Activation File Generation |
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The graphical Activation File representation and creation screen. All action can be created using this screen. The required information is captured through appropriate pop-up forms attached to individual actions. The icons on the top left of the individual boxes indicate the type of action.
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| Web - Based IVR Activation File Generation |
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This is a pop-up screen showing the details captured for an Accept Key Press action. The data captured depends on the type actions.
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| The WTalk Activation File Execution Engine |
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The WTalk Engine is installed in the system which houses the CTI Hardware. It has the capability to identify the hardware and also its operating parameters.
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| The WTalk Activation File Execution Engine |
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The Activation Files can be loaded into the WTalk engine either manually or automatically. The various parameters for running the Activation File are configured accordingly.
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| The WTalk Activation File Execution Engine |
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The system administrator has the operations monitoring screen. Each port can be monitored and the logs analyzed. The real time information on activities a port is undertaking is also seen in the screen.
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